Aviso legal

Our store (hereinafter referred to as “we” or “our store”) is based in Japan and sells and ships products worldwide. We are committed to conducting sales activities in compliance with relevant laws and regulations in each region. Please carefully review and agree to the following policy before placing an order.

Compliance with Japanese Domestic Laws (Including the Act on Specified Commercial Transactions)

Obligation to Comply with the Act on Specified Commercial Transactions

As a Japanese business, we comply with Japan’s legal requirements regarding online sales, including disclosure obligations:

Our website provides information about the seller’s name, address, responsible manager, contact details, additional charges beyond product prices, return/exchange policies, and payment methods to ensure consumer protection.

Compliance with Japanese Regulations

For products regulated under Japanese law (e.g., pharmaceuticals, medical devices, food, chemicals), we strictly adhere to legal requirements in their manufacturing, sales, and advertising.
Legal notices and product descriptions will comply with Japanese regulations where applicable.

Compliance with International Laws in Sales Regions

Consumer Protection and E-Commerce Regulations in Other Countries

We strive to comply with relevant consumer protection laws and e-commerce regulations in the countries and regions where we sell our products.
Some countries have specific legal requirements regarding cooling-off periods, return policies, or consumer rights. While we primarily operate under Japanese e-commerce regulations, we will address legal compliance as required by local laws.

Regulatory Compliance for International Shipping

If a product is prohibited or restricted for import or sale in a specific country (e.g., pharmaceuticals, alcohol, hazardous materials), we may limit or cancel shipments in accordance with local regulations and customs procedures.
If customs authorities classify an item as restricted or prohibited, we reserve the right to cancel its shipment.

Handling of Prohibited and Restricted Items

Products Subject to Import or Sales Restrictions

Items prohibited or restricted under local laws (e.g., pharmaceuticals, food, chemicals, hazardous materials) may be marked as “Non-Shippable” or “Requires Confirmation” based on our assessment.
If a product is restricted in your country, we may cancel the order or contact you for further action.

Import Restrictions and Customs Procedures

Import restrictions and customs requirements vary by country. Please check your local customs regulations before ordering.
We provide necessary shipping documents where possible, but final customs clearance decisions are made by the respective customs authorities.

Cooling-Off (Contract Cancellation) Policy

Cooling-Off in Domestic Transactions (Japan)

Under Japanese e-commerce laws, cooling-off rights do not generally apply to online sales (except in specific cases).

Cooling-Off in International Transactions

Some countries have specific cooling-off rights and consumer protection rules.
While we primarily follow Japanese e-commerce regulations, we will comply with foreign laws where necessary.

Order Cancellation Due to Legal Violations

We reserve the right to cancel orders without prior notice in the following cases:

If an order violates local laws or our store policies.
If payment is suspected of fraud, resale purposes, or any activity that threatens our legitimate business operations.
If an order is canceled, any payment already made will be refunded in accordance with our store’s policies.

Disclaimer

We make every effort to stay up to date with global laws and regulations, but due to frequent changes, our policy may not always reflect the latest legal standards.
Customers are responsible for checking local legal requirements and import restrictions before purchasing.
If an item is held, confiscated, or returned by customs, we do not take responsibility for such actions.